Your day to day - Clean and prepare guest rooms, including making beds, dusting, vacuuming, and polishing furniture and fixtures - Ensure that bathrooms are clean and stocked with towels, toiletries, and other essentials - Replenish guest room supplies, including towels, linens, and amenities - Report any maintenance issues or safety hazards to the appropriate personnel - Respond to guest requests and inquiries in a timely and professional manner - Maintain a high level of cleanliness in all areas of the hotel, including guest rooms, hallways, and common areas - Follow all safety and sanitation procedures, including using proper cleaning chemicals and equipment - Attend to special requests from guests, such as providing extra pillows or blankets, or arranging for transportation or other services - Maintain a positive attitude and provide exceptional customer service at all times Please note: - This is a Casual contract and not a full time/ part time role, this will be suitable for candidates who are either beginning new in the Hospitality or have specific time periods in the week for when they can work. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.